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Understanding business intelligence in the context of healthcare T Mettler, V Vimarlund – Health informatics journal, 2009 – journals.sagepub.com … business intelligence(system) appeared for the first time in the seminal work of Luhn [9]. He defined business … system is ‘the communication facility serving the conduct of a business’ [9]. … Save Cite Cited by 145 Related articles All 15 versions